Efficient and reliable shipping is a crucial aspect of success in today’s fast-paced e-commerce landscape. As an e-commerce entrepreneur, you understand the significance of delivering your products swiftly and securely to your customers. That’s where Ordoro, a powerful order and inventory management platform, comes in. By integrating multiple carrier accounts like USPS, FedEx, and DHL […]
FedEx
You will need to set up your FedEx shipping accounts before you can start printing shipping labels. Setting up your accounts is easy! Please follow these detailed instructions on how to set up your FedEx account to Ordoro along with any additional information that may be needed.
How do I set up FedEx in Ordoro?
Want to view your negotiated FedEx shipping rates directly in Ordoro? No problem! By linking your FedEx account to Ordoro, you can easily access these rates. Before you start, ensure you have your FedEx meter number on hand. Follow the step-by-step guide below to get set up. Topics How to add FedEx to Ordoro 1. Click […]
Why is a phone number required for my warehouse/ship from location?
In order to ship your packages, you will be required to enter in a Ship From phone number. This is a requirement of most shippers to ensure accurate delivery. Click here for details on how to set up your Warehouses in Ordoro.
What are the character limits per field for FedEx labels?
Ship From: Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30 Ship To: (Domestic) Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30 […]
What is the address format to ship to Puerto Rico?
When shipping to United States territories, like Puerto Rico, carriers such as USPS or FedEx have specific address formatting requirements. Even though Puerto Rico is considered a domestic shipment, customs declarations may still be required in some cases. Topics U.S. Possessions, Territories, and Freely Associated States that are considered domestic From this USPS support article. […]
Can I use FedEx third-party billing for shipping in Ordoro?
Absolutely! See below for more information. Notes: How to ship via FedEx third-party billing 1. Go to Orders and select an order to ship. 2. In the Shipping Label panel, select FedEx as the Carrier. Click Additional Options to expand the menu. 3. Under Payor, select Third Party from the dropdown menu and enter the following information: 4. When you’re ready to ship the […]
Why does FedEx require my customer’s phone number to create a label?
When creating a label in Ordoro, FedEx requires your customer’s phone number to ensure the package is delivered successfully. If there is a delivery issue, they will reach out to the phone number for assistance.
Why are my charges from FedEx higher than those I was quoted in Ordoro?
After a FedEx package is delivered, FedEx may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from those you […]
How do I display my company logo on shipping labels?
Ordoro can automatically add your company’s logo to your shipping labels. Here is a sample of how it will appear. To apply the logo, you’ll need to upload the image to your Packing List settings. Follow these steps to set this up. 1. Click on your Company Name -> Account Settings. 2. Select the Packing […]
Can I manage FedEx Electronic Trade Documents (ETD) in Ordoro?
Electronic Trade Documents (ETD) allow users to send international trade documents electronically so there’s no need to print and attach them separately. Not all countries need or accept ETD. Ordoro knows which countries do and don’t require ETD and will automatically detect these orders, but you can override this option. For more information regarding what […]
Can I schedule pickups with FedEx through Ordoro?
Scheduling a FedEx pickup through Ordoro is a straightforward process. Follow these steps to arrange for your pickup. How to schedule a FedEx pickup 1. Go to Orders. Click on Actions and select Schedule Pickup from the dropdown menu. 2. In the Schedule Pickup module, specify the following then click Schedule: 3. After scheduling the […]
How can I update the Customs declaration form with a Harmonized System code?
When creating international shipping labels, you can easily input your Harmonized System (HS) codes in Ordoro. Ordoro also allows you to store the HS code for each product. This allows the code to populate automatically when creating international shipping labels. Refer to this help article for instructions. Topics What are Harmonized System Codes? The World […]
How to add a Reason for Export for UPS and FedEx international shipments
When shipping internationally, adding the Reason for Export on your customs forms streamlines the customs process and determines the tax imposed on your shipment. In Ordoro, you can list the Reason for Export for both UPS and FedEx shipments. How to add Reason for Export 1. Go to the shipping label modal and select UPS […]
Can my shipments measurements be sent to FedEx and UPS in metric?
Yes! Ordoro allows you to send your package measurements to FedEx and UPS in metric instead of standard/imperial units. Follow the steps below to set your Ordoro account to do this for your measurements: 1 . Select your business name in the upper-right corner and then select Account Settings. In the left-hand menu, select Shippers/Carriers. […]