Yes! The relationship between the Ordoro Warehouse and Shopify Locations can impact tracking and inventory writeback. It is important that this relation is set up properly in your Ordoro account to prevent errors and inventory discrepancies. If your Shopify account has Locations enabled, then you must map a Warehouse for successful tracking writeback. For more […]
Articles Tagged: shopify
Does Ordoro notify Shopify if tracking is deleted?
Yes! The option to notify Shopify when tracking is deleted will occur in the following scenarios: Note: The option to notify a sales channel if tracking has been deleted is only supported with Shopify at this time. Deleting the Shipping Label If you delete the shipping label for a Shipped order, an option appears to […]
Why aren’t my Shopify orders being fulfilled when I create a label?
There are two ways to verify if Ordoro sent tracking to your Shopify order and marked it as fulfilled. 1. Go to your Shopify store and check the order status.2. In Ordoro, view the Order Timeline. See the steps below. Below are common reasons why tracking may not write back to Shopify. Topics Could not […]
Do you support product customizations (engraving, etc.) on Shopify orders?
Yes. Here is how it works. Let us say you want to offer product customizations to your webstore customers. One example of this is engraving the recipient’s name on a product purchased from your store. If your store runs on Shopify, then you can use the excellent Product Options plugin offered by the developers at […]
Which Shopify order statuses import to Ordoro?
Each Shopify order has a Payment and Fulfillment status. By default, Ordoro imports orders with specific statuses. These indicate the order is paid for and ready for shipping. Topics Shopify statuses that import to Ordoro Here are the default Shopify statuses to import orders to Ordoro. Click the screenshot below to expand. Shopify statuses that […]
Shopify and Ordoro setup
See the quick and easy steps below to connect Ordoro and your Shopify store! How to add Shopify to Ordoro This mapping tells Shopify two things: Shopify Location notes: