Shopify Locations: Does it matter which Ordoro Warehouse is mapped?

Yes! The relationship between the Ordoro Warehouse and Shopify Locations can impact tracking and inventory writeback. It is important that this relation is set up properly in your Ordoro account to prevent errors and inventory discrepancies. If your Shopify account has Locations enabled, then you must map a Warehouse for successful tracking writeback. For more […]

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Does Ordoro notify Shopify if tracking is deleted?

Yes! The option to notify Shopify when tracking is deleted will occur in the following scenarios: Note: The option to notify a sales channel if tracking has been deleted is only supported with Shopify at this time.  Deleting the Shipping Label If you delete the shipping label while the order is in Shipped status, you […]

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Which Shopify order statuses import to Ordoro?

Each Shopify order has a Payment and Fulfillment status. By default, Ordoro imports orders with specific statuses. These indicate the order is paid for and ready for shipping. Topics Shopify statuses that import to Ordoro Shopify statuses that do not import to Ordoro How to change the import statuses Shopify statuses that import to Ordoro […]

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Shopify and Ordoro setup

See the quick and easy steps below to connect your Shopify cart to Ordoro! Note: Before starting, log out of all Shopify stores to ensure you’re adding the correct one to Ordoro. How to add Shopify to Ordoro 1. Click on your Company Name -> Account Settings. 2. Go to Sales Channels. 3. Click on Add a […]

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