USPS Ship requires a first name and last name for the recipient when generating a shipping label. If an order is missing this information, you will receive an error in Ordoro and will not be able to create the label.
We recommend requiring a full name at checkout to avoid delays. This article outlines how to do that in Shopify.
Shopify setup
- Log in to your Shopify admin.
- Click Settings in the lower-left corner.
- Select Checkout.
- Scroll to the Customer Information section.
- Under Full name, select Require first and last name.
- Click Save.


