Yes! If an image is assigned to a product, then you can now view the image on the Order Detail page. There are two ways to import and assign product images: All users can use Update Product Image Data Import to upload product images in Ordoro. For Shopify and BigCommerce users, please see this support […]
Articles Tagged: order
Which Etsy order statuses are downloaded into Ordoro?
By default Ordoro only imports orders from Etsy with the following statuses: Open Unshipped But let’s say you want to ship only part of an order or before it has been paid in full, what then? No worries, we won’t stand in your way. Just let us know which additional order statuses you would like to […]
How do I mark an order as shipped without creating a shipping label for it?
Sometimes, you might need to mark an order as shipped without making a shipping label. This could be because you used a different way to send the package, like a courier service or hand delivery. In these cases, you still want to update your system to show the order is shipped. Marking an order as […]
How do I create a manual order?
Ordoro offers automatic order imports from various sales channels and marketplaces. However, there are instances where you might need to create an order exclusively within Ordoro, such as for phone orders or in-person sales. Refer to the instructions below on how to create a manual order. Topics Helpful tips Start creating the order 1. Go […]
How do I cancel an order inside Ordoro?
Ordoro makes it simple to cancel orders should the need arise. This guide provides step-by-step instructions on canceling orders and related actions. Topics How to Cancel Orders in Ordoro 1. Go to the Orders tab. 2. Select the order(s) you wish to cancel. 3. Click on Actions, then choose Cancel Order(s) from the dropdown. 4. […]
How do I edit an order?
Once an order imports to Ordoro, you may need to make changes. Perhaps the customer wants to add/remove an item, or they realized their shipping address has a typo. To modify an existing order, follow the steps below. Note: Ordoro can automatically sync order line changes from certain carts. See more information here. How to […]
How do I export order data?
Your order data can be exported to a CSV (comma-separated values) file. Then, it’s easy to load into Excel or Numbers to slice and dice the data however you want. A few examples of how order data can be used: Topics How are the Order Summary and Detail reports different? Order Summary Order Detail See […]