What causes Magento to throw “Procedure ‘login’ not present” error during API calls?

When Ordoro makes an API call to Magento, sometimes you may see the following error in activity menu. <SOAP-ENV:Envelope xmlns:SOAP-ENV=”http://schemas.xmlsoap.org/soap/envelope/”><SOAP-ENV:Body><SOAP-ENV:Fault><faultcode>SOAP-ENV:Server</faultcode><faultstring>Procedure ‘login’ not present</faultstring> This error can usually be fixed by making the following change on your Magento server. Login into your Magento Admin Panel and go to the following location. System -> Configuration -> Magento Core […]

Read More

Why do I get an Error 500 when importing from Magento?

Ordoro uses SOAP XML API to connect to your Magento server. See this article to learn how to set up the connection between Ordoro and Magento. It all depends on your hosting provider If you are using any of the major shared hosts out there to host your Magento store (i.e. hostgator, bluehost, ipage, 1and1, […]

Read More

Which Magento order states are downloaded into Ordoro?

When the customer places an order on your Magento store, the order goes through multiple state transitions. Here is a detailed document about the order statuses inside Magento. As you can see in that document, Magento has order states, each of which can have multiple statuses associated with. By default, Ordoro downloads the orders in the following […]

Read More

Magento 1 and Ordoro setup

This article is for Magento 1 setup. For Magento 2.0 setup instructions, please go here. Before you proceed, make sure that Ordoro will work with your Magento version. Ordoro works with Magento 1.7, Magento 1.8, Magento 1.9, and Magento Enterprise. Also, if you have a Zoey account, please make sure you’re selecting our Magento 1 connection. Now, follow […]

Read More