What causes Magento to throw “Procedure ‘login’ not present” error during API calls?

When Ordoro makes an API call to Magento, sometimes you may see the following error in activity menu. <SOAP-ENV:Envelope xmlns:SOAP-ENV=”http://schemas.xmlsoap.org/soap/envelope/”><SOAP-ENV:Body><SOAP-ENV:Fault><faultcode>SOAP-ENV:Server</faultcode><faultstring>Procedure ‘login’ not present</faultstring> This error can usually be fixed by making the following change on your Magento server. Login into your Magento Admin Panel Go to System -> Configuration -> Magento Core API ->  WS-I Compliance. […]

Read More

Why do I get an Error 500 when importing from Magento?

Ordoro uses SOAP XML API to connect to your Magento server. See this article to learn how to set up the connection between Ordoro and Magento. It all depends on your hosting provider If you are using any of the major shared hosts out there to host your Magento store (i.e. hostgator, bluehost, ipage, 1and1, […]

Read More

Which Magento Order States are downloaded into Ordoro?

When an order is placed on your Magento store, it goes through multiple state transitions. Here is a detailed document about the order statuses inside Magento. A Magento order will have a state. Each state can have multiple statuses. By default, Ordoro downloads orders in the Processing state from Magento. If you’re uncertain which state is […]

Read More

Magento 1 and Ordoro setup

Ordoro can connect with Magento 1. See step-by-step instructions below. If you need Magento 2.0 setup instructions, please go here. Notes: Ordoro connects with the following Magento 1 versions: Magento 1.7 Magento 1.8 Magento 1.9 Magento Enterprise Magento no longer supports Magento 1 as of June 30, 2020. Ordoro will maintain our Magento 1 integration until otherwise […]

Read More