If you see an error in the Ordoro Activity Menu that says ‘Invalid response type. Check that your store URL is correct.’ while trying to import products and orders from your Magento store into Ordoro, then check the following – Go to Settings->Shopping Cart. Find the Magento cart. And click Edit. Look at the Store URL […]
Articles Tagged: magento
What causes Magento to throw “Procedure ‘login’ not present” error during API calls?
This article tackles the confusing “Procedure ‘login’ not present” error that can happen when you’re working with Magento’s APIs. This error might seem puzzling, but don’t worry – we’re here to help you understand why it occurs and how to fix it. In this guide, we’ll explain the reasons behind this issue in simpler terms […]
Why do I get an Error 500 when importing from Magento?
Ordoro uses SOAP XML API to connect to your Magento server. See this article to learn how to set up the connection between Ordoro and Magento. It all depends on your hosting provider If you are using any of the major shared hosts out there to host your Magento store (i.e. hostgator, bluehost, ipage, 1and1, […]
Why does Magento show out-of-stock products when I have inventory?
This is more of a Magento help article than an Ordoro help article, but may be helpful to you when trying to understand why a product is listed as out of stock on Magento’s end even though you have inventory available. Sometimes, when you try to create an order in Magento, it may say that […]
Which Magento Order States are downloaded into Ordoro?
Ensure your Magento and Ordoro platforms align perfectly by importing the correct state codes for your orders. Here’s a guide on how to determine which orders Ordoro will import. Topics Understanding Magento Order States vs. Statuses In Magento, every order goes through various States, with each State capable of having multiple Statuses. This system allows […]
Magento 1 and Ordoro setup
Ordoro can connect with Magento 1. See step-by-step instructions below. If you need Magento 2.0 setup instructions, please go here. Notes: Topics Create a Web Service role in your Magento account From the Admin Panel of your Magento store, select System -> Web Services -> Roles. 2. Click Add New Role -> select the SOAP/XML role. 3. In Role Name, enter “ordoro”. […]