If you’ve ever wondered about the distinction between “Payor” and “Duties Payor,” you’re in the right place. Understanding these terms is crucial for efficient order management and shipping processes. In this guide, we’ll delve into the key differences between Payor and Duties Payor, clarifying their roles and impact on your operations.


Topics

  1. Which carriers support Payor and Duties Payor in Ordoro?
  2. What does the Payor field do?
  3. What does the Duties Payor field do?

Which carriers support Payor and Duties Payor in Ordoro?

When generating international labels through UPS, FedEx, or DHL, Ordoro lets you specify the party responsible for covering the shipping label expenses and/or duties and taxes.

See below on how to find the Payor and Duties Payor field.

1. While creating a shipping label for an order, click Additional Options to expand the choices.

2. See the Payor and Duties Payor fields in this section.


What does the Payor field do?

  • The Payor field designates who bears the shipping label cost
  • Choosing Sender means the shipper’s account entered in Ordoro (UPS/FedEx/DHL) is charged.
  • Choosing Recipient means the fees go to the recipient, who needs to pay for the items before receiving them.
  • Choosing Third Party means billing the account number provided during label creation.

What does the Duties Payor field do?

  • The Duties Payor field functions the same as the Payor field but is related to package duties and taxes.
  • Options available also include Sender, Recipient, and Third Party.