Yes! The relationship between the Ordoro Warehouse and Shopify Locations can impact tracking and inventory writeback. It is important that this relation is set up properly in your Ordoro account to prevent errors and inventory discrepancies. If your Shopify account has Locations enabled, then you must map a Warehouse for successful tracking writeback. For more […]
Articles Tagged: tracking
Does Ordoro notify Shopify if tracking is deleted?
Yes! The option to notify Shopify when tracking is deleted will occur in the following scenarios: Note: The option to notify a sales channel if tracking has been deleted is only supported with Shopify at this time. Deleting the Shipping Label If you delete the shipping label for a Shipped order, an option appears to […]
Why aren’t my Shopify orders being fulfilled when I create a label?
There are two ways to verify if Ordoro sent tracking to your Shopify order and marked it as fulfilled. 1. Go to your Shopify store and check the order status.2. In Ordoro, view the Order Timeline. See the steps below. Below are common reasons why tracking may not write back to Shopify. Topics Could not […]