Configuring the SKU field inside eBay via “Item Specific”

When Ordoro imports a listing from eBay, we look at three different places to determine the “SKU” field for that listing(in the following order). Look at the “Custom Label” for that listing. If that field is populated, we will use that as the SKU inside Ordoro Look for an “Item Specific” called SKU. If that field […]

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Which eBay order statuses are downloaded into Ordoro?

If your customers use PayPal to pay for eBay orders, sometimes eBay will say the order is ‘Completed,’ but PayPal will say it’s ‘Pending.’ Ordoro, by default, won’t import these orders because the payment hasn’t cleared yet. By default, Ordoro has specific rules for importing orders, like: These rules make sure that only orders with […]

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eBay and Ordoro setup

Before Ordoro can start accessing orders from your eBay account, you’ll need to connect your eBay and Ordoro accounts. Note: If you have multiple eBay accounts tied to your Ordoro account, be sure to log out of ALL eBay accounts before proceeding with setup. 1. Login to Ordoro. 2. Go the right-hand corner and click on your business […]

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