Configuring the SKU field inside eBay via “Item Specific”

When Ordoro imports a listing from eBay, we look at three different places to determine the “SKU” field for that listing(in the following order). Look at the “Custom Label” for that listing. If that field is populated, we will use that as the SKU inside Ordoro Look for an “Item Specific” called SKU. If that field […]

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Which eBay order statuses are downloaded into Ordoro?

If your customer is using Paypal, then sometimes eBay will say that the order is ‘Completed’, but Paypal status for those orders is ‘Pending’. By default, Ordoro will not import those orders because the payment has not been cleared for them. By default, Ordoro will only import the orders that match the following criteria – […]

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eBay and Ordoro setup

Before Ordoro can start accessing orders from your eBay account, you’ll need to connect your eBay and Ordoro accounts. 1. Login to Ordoro 2. Go the right-hand corner and click on your business name and then click Account Settings 3. Go to the left-hand menu and select Sales Channels 4. Click on Add a Sales […]

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