Can I purchase discounted shipping insurance through Ordoro?

Yes, Ordoro has partnered with Shipsurance to offer discounted shipping insurance! To learn which type of parcels and destinations are covered and the amount of liability, refer to Shipsurance’s terms and conditions here. Topics How do I purchase discounted insurance through Ordoro? 1. When creating labels, see the yellow Want to insure this package? message. 2. […]

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How do I get charged for Shipsurance insurance?

Ordoro compiles all orders with Shipsurance in the last 24 hours. Then, the fees are charged in a single bulk transaction daily. This means Shipsurance is not collected when the label is created. A receipt for the transaction is sent to the Billing email on file. See the sample receipt below.

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How to file and manage an insurance claim through Ordoro?

Accidents can happen during shipping, leading to damaged or lost goods, but with Ordoro’s straightforward insurance claim process, you can swiftly navigate through the necessary steps to recover your losses. Related articles about Ordoro’s shipping insurance File a claim If you purchased insurance via Ordoro’s discounted rates, you can file a claim here. Shipsurance will […]

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Which orders have Ordoro’s insurance applied?

Discover how you can save on shipping insurance with Ordoro’s Shipsurance! After applying Ordoro’s discounted shipping insurance to your order, you can access it via multiple viewing options. Topics View insurance on the Orders List page 1. Expand the row for a Shipped order. 2. Under the Shipping Label Created section, there’s a line item […]

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How do I automatically add insurance to my high-value packages?

Shipping high-value packages? Protect your shipments effortlessly by automating insurance in Ordoro. With just a few clicks, you can set a package value threshold, ensuring all eligible shipments are insured automatically. This not only saves time but also provides peace of mind, reducing the risk of lost or damaged packages without manual intervention. How to […]

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