Yes, Ordoro has partnered with Shipsurance to offer discounted shipping insurance! To learn which type of parcels and destinations are covered and the amount of liability, refer to Shipsurance’s terms and conditions here. Topics How do I purchase discounted insurance through Ordoro? 1. When creating labels, see the yellow Want to insure this package? message. 2. […]
Insurance
You can now purchase insurance for your shipments with Ordoro leaving you with a peace of mind. Please see the collection of articles containing information regarding claims, limits, automation rules, rates, discounts, packaging requirements and much more!
How do I get charged for Shipsurance insurance?
Ordoro compiles all orders with Shipsurance in the last 24 hours. Then, the fees are charged in a single bulk transaction daily. This means Shipsurance is not collected when the label is created. A receipt for the transaction is sent to the Billing email on file. See the sample receipt below.
How to file and manage an insurance claim through Ordoro?
Accidents can happen during shipping, leading to damaged or lost goods, but with Ordoro’s straightforward insurance claim process, you can swiftly navigate through the necessary steps to recover your losses. Related articles about Ordoro’s shipping insurance File a claim If you purchased insurance via Ordoro’s discounted rates, you can file a claim here. Shipsurance will […]
Which orders have Ordoro’s insurance applied?
Discover how you can save on shipping insurance with Ordoro’s Shipsurance! After applying Ordoro’s discounted shipping insurance to your order, you can access it via multiple viewing options. Topics View insurance on the Orders List page 1. Expand the row for a Shipped order. 2. Under the Shipping Label Created section, there’s a line item […]
How do I automatically add insurance to my high-value packages?
In Ordoro, you can auto-apply shipping insurance based on the package’s value. This helps automate the process and ensures all high-value shipments are insured. How to automate insuring packages 1 . Go to the Orders tab -> select an order. See the Shipping Label panel to the right. 2. Select the yellow insurance box – […]