You may notice that your Order ID in Ordoro is slightly different from the Order ID you see in your sales channel. Don’t worry, it’s intentional!

Ordoro will add a prefix to your Order ID in Ordoro only. We use this prefix to identify which of your sales channels your order came from.

For example:

In Sales Channel 1, the Order ID is 123456.  When that’s imported in to Ordoro, it will be called 1-123456.

In Sales Channel 2, the Order ID is 987654. When that’s imported in to Ordoro, it will be called 2-987654.

This way, you can quickly look at your order list and see how many orders you have from each of your sales channels.

 

To learn about the suffix added to your Order ID when you create a shipment, please visit this article.

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