Ordoro imports orders in the following status:

  • Ordered

When Ordoro imports new orders, Ordoro will also mark the orders as Acknowledged to meet Walmart’s standard of acknowledging orders within four hours. See this help article for more information about auto-acknowledgment.

If you need Ordoro to import orders that are in Acknowledged status, please email us at support@ordoro.com.

Note: according to Walmart, an order in the status of Pending means that the order has been placed, but the customer has not yet paid. Such orders must still be acknowledged within four hours of being placed. Unfortunatley, Ordoro can niether import nor acknowledge Pending orders, so you may need to acknowledge the orders manually in your Walmart account. If the order is not importing, please contact support@ordoro.com.