Per Walmart’s standards, Ordoro will automatically acknowledge an order once it is imported into Ordoro. In Walmart Seller Center, the order will change from ‘Ordered’ to ‘Acknowledge.’

It’s important to have automatic sync enabled to ensure your orders are acknowledged within the required 4-hour time period. To set up hourly autosync in Ordoro, see this help article.

See the information below from Walmart’s FAQ. Please note, Ordoro is connected to Walmart via the API.

Q: How soon do I have to acknowledge an order upon receipt?
A: API users should acknowledge orders within 4 hours of receiving them. Seller Center users are not required to acknowledge orders before shipping them, but it is best practice to do so.


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