Sometimes, you might need to mark an order as shipped without making a shipping label. This could be because you used a different way to send the package, like a courier service or hand delivery. In these cases, you still want to update your system to show the order is shipped.
Marking an order as shipped without a label keeps your records accurate and lets customers know their order is on the way. This process helps ensure all orders are properly managed, even if they don’t follow the usual shipping method.
Notes:
- If your Ordoro plan tracks inventory, marking orders as shipped or adding a tracking number will reduce your Physical On Hand quantity.
- Ordoro’s Data Import feature can post multiple tracking numbers. See this link for more details.
Topics
- How to mark an order as Shipped without entering a tracking number
- How to enter a tracking number manually on an order
Without entering a tracking number
This uses our Mark as Shipped feature. When used, no tracking information is sent to the sales channel.
1. Go to the Orders tab.
2. Select Awaiting Fulfillment or All sub-tabs.
3. Select the order(s) you want to mark as Shipped.
4. Click on Other Actions, and click on Mark as Shipped.
5. In this modal, select Yes to mark the order as shipped.
Enter a tracking number manually
Here is an alternate approach to mark the orders as shipped:
1. Click the Order ID to take you to the Order Detail page.
2. Click on Enter tracking info.
3. Enter the tracking number and other relevant shipping information.
4. Once a tracking number has been added, Ordoro will notify your sales channel. Then, depending on the settings in your sales channel, they will notify the customer with the tracking number.