Sometimes, you may need to mark an order as shipped without generating a shipping label. Perhaps you used a courier service, hand-delivered the package, or shipped through a method outside your usual process.
Whatever the reason, marking the order as shipped in Ordoro ensures accurate records and keeps your customers informed. This guide will show you how to easily update your system for these situations.
Notes:
- If your Ordoro plan includes inventory tracking, marking an order as shipped will automatically adjust your inventory levels.
- Ordoro’s Data Import feature can post multiple tracking numbers. See this link for more details.
Topics
- How to mark an order as Shipped without entering a tracking number
- How to enter a tracking number manually on an order
Without entering a tracking number
This uses our Mark as Shipped feature. When used, no tracking information is sent to the sales channel.
1. Go to the Orders tab.
2. Select Awaiting Fulfillment or All sub-tabs.
3. Select the order(s) you want to mark as Shipped.
4. Click on Other Actions, and click on Mark as Shipped.
5. In this modal, select Yes to mark the order as shipped.
Enter a tracking number manually
Here is an alternate approach to mark the orders as shipped:
1. Click the Order ID to take you to the Order Detail page.
2. Click on Enter tracking info.
3. Enter the tracking number and other relevant shipping information.
4. Once a tracking number has been added, Ordoro will notify your sales channel. Then, depending on the settings in your sales channel, they will notify the customer with the tracking number.