ORDORO VERSION 3

To delete a label, follow the steps below.

1.  Go to the Orders tab.
2.  Go to the Shipped sub-filter. Find the order for which you want to delete the label for.
3. Click on “Delete” under the “Shipping Label Created” information.

2016-08-24_19-37-29

  • If you’re deleting a USPS label, then Ordoro will automatically request a USPS label refund. See this link for more details.
    • Important: If you are deleting a USPS label, and it is less than 30 days old, Ordoro will automatically request the label refund for you. The label refunds will be credited back to your postage account within 14 business days. For more information about USPS label refunds, see this help article.
  • If you’re deleting a UPS label, then Ordoro will automatically void that label in your UPS account and no other steps are necessary.
  • If you’re deleting a FedEx label, you only need to do the steps above since you will only be invoiced for a label if it enters the mailing stream.
  • If you’re deleting a DHL label, you only need to do the steps above since you will only be invoiced for a label if it enters the mailing stream.

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ORDORO VERSION 2

To delete a label, follow the steps below.

1.  Go to the Shipments tab
2.  Go to the Shipped filter. Find the shipment for which you want to delete the label.
3.  “Expand the Row” of that shipment.

select shipment expand row
4.  Click on “Delete Label” in the last column

delete a label

  • If you’re deleting a USPS label, then Ordoro will automatically request a USPS label refund. See this link for more details.
    • Important: If you are deleting a USPS label, and it is less than 30 days old, Ordoro will automatically request the label refund for you. The label refunds will be credited back to your postage account within 14 business days. For more information about USPS label refunds, see this help article.
  • If you’re deleting a UPS label, then Ordoro will automatically void that label in your UPS account and no other steps are necessary.
  • If you’re deleting a FedEx label, you only need to do the steps above since you will only be invoiced for a label if it enters the mailing stream.

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