Ordoro will provide a free USPS Pitney account if you don’t already have one. However, if you have an existing Pitney account, you can link it to Ordoro.

How to connect a Pitney Merchant account

1. Contact our Support Team via support@ordoro.com and to inform them you have an existing Pitney Bowes account. They will enable a feature so you can add it.

2. Once enabled, click on your Company Name -> Account Settings.

3. Select Shippers/Carriers from the menu on the left. Then choose Add a shipper -> USPS.

4. Enter the Pitney Bowes account information. This is the username and password you use to log into their system. Then, click Authorize.

5. Your Pitney Merchant account will be added for shipping in Ordoro. See the sample screenshot below.

  • If you need to add postage, you’ll do so through Pitney directly.
  • Ordoro does not support postage auto-fill for Pitney Merchant accounts.

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