Ordoro offers a complimentary USPS Pitney account to users who don’t possess one, and for those who already have a Pitney account, they can conveniently connect it to Ordoro.
How to connect a Pitney Merchant account
1. To notify our Support Team about your existing Pitney Bowes account, please reach out to them at support@ordoro.com. They will assist you in activating a feature that allows you to seamlessly add your account.
2. Once enabled, click on your Company Name -> Account Settings.
3. Select Shippers/Carriers from the menu on the left. Then choose Add a shipper -> USPS.
4. Please input your Pitney Bowes account details, including the username and password used for logging into their system.
In the Negotiated Service Agreement section, you will come across four options based on whether you have an NSA loaded into your Pitney Bowes account.
- Note: If you’re uncertain what an NSA is, see this help article.
In the dropdown menu, choose one of the following options for your NSA: None, Domestic, International, or Both.
If you select anything other than None, please provide the Carrier ID given by Pitney when the NSA was established.
5. Then, click Authorize to create your Pitney Merchant account in Ordoro.
6. Your Pitney Merchant account will be added for shipping in Ordoro. See the sample screenshot below.
- If you need to add postage, you’ll do so through Pitney directly.
- Ordoro does not support postage auto-fill for Pitney Merchant accounts.