For Vendor Portals, there may be occasions where the Supplier will need to split an order (ex. to ship an order in multiple boxes.) The Supplier can split an order via Ordoro’s feature seen here and the order will be auto-split in the Merchant account. This way, the order records match in the Merchant and Supplier accounts.

Important Notes

  • This functionality only works from the Supplier Vendor Portal back to the Merchant’s account.
    • So if the order is split in the Merchant account after the order has imported into the Supplier’s Vendor Portal, it will not auto-split in the Supplier’s account.
  • If line items are added, removed, or otherwise changed in the Supplier’s Vendor Portal, it will not sync such changes back to the Merchant account.