So you’re creating your free USPS postage account in Ordoro and you receive the following message :

Error while creating account: Failed to create account. Physical Address Does Not Exist. Error encountered

What next?

This error usually means one of the following:

  • There is no mail delivery to this address.
  • USPS could not validate this address.
  • Missing warehouse address.
  • This is not a U.S. address.
  • This is a PO Box.

To resolve this issue, you’ll want to ensure that you’re using a physical ship from address; this does not have to match your billing address. If you are using a PO box or have an address that does not receive mail delivery, then you’ll want to use the address of your Post Office where you drop off your mail.

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