By default, Ordoro will only download certain statuses that usually indicate that the order has been paid for and is ready to be shipped out. Therefore, Ordoro will download orders in the status of:

  • Pending

Squarespace has multiple order statuses as follows:

  • Pending
  • Fulfilled
  • Cancelled

If your business workflow requires a different order download criteria, just reach out to the Ordoro support team and we will be happy to assist you in updating the order download criteria in your account.

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