Contact Ordoro Support for help

Yes, please contact Ordoro Support so we can assist!

We’ll make a backend update to your Ordoro account and send you the IP address to whitelist.

Why would I need to whitelist an IP address?

When utilizing self-hosted carts (like WooCommerce, Magento, Shopsite, etc.), your server administrator may enable additional security settings, etc. This may restrict Ordoro’s access to your site for order import, tracking writeback, or inventory sync.

By whitelisting Ordoro’s IP addresses, it adds us to a list of approved applications to connect to your site.