As of June 2017 BigCommerce has added new functionality that allows users to custom name their order statuses. This gives users more flexibility in defining what needs to happen to an order. See BigCommerce’s help article detailing this feature here.

So how does this change affect how your orders import into Ordoro? It actually does not impact Ordoro’s connection to your BigCommerce cart whatsoever.

While on the cart end you might rename your Awaiting Shipment status to Package ready for picked up, the status still ultimately maps back to Awaiting Shipment. So as Ordoro makes a call to import your orders, it will import the correct orders.

Related: Which BigCommerce order statuses are downloaded into Ordoro?

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