You can filter easily through your Orders and Products by using the tags applied to each item. To do this you’ll want to go to the Orders, Returns (RMAs) or Products tab and select Tags under the Filter menu.

You will be able to sort your items based on tags you have applied. You will want to know how to use the choices between Any, All and Only to successfully navigate your items the way you would like.

Has

Any: This will show any item with the tag(s) you have selected. If you select multiple tags, it will include itmes that have at least one of any of the tags you have chosen.

Example – If you select the “Expedited” tag in the above picture, you will return all items with that tag. If you select “Expedited” and “International”, you will return all items that have at least one of “Expedited” or “International” tags.

All: This will show all items with the tag(s) you have selected.  If you select multiple tags, it will only return items that have been tagged by all of the selected tags. It will not include items tagged with only one of the multiple tags selected. For this, you will want to choose Any.

Example – If you select the “Expedited” tag in the above picture, you will return all items with that tag. If you select “Expedited” and “International”, you will return all items that have both of “Expedited” and “International” tags.  An item that has the tags “International”, “Expedited” and “First Class” would show up. An item with “Expedited” and not “International” would not show up.

Only: This will only return items with the exact specific tag(s) you have selected. If you select multiple tags, it will only return items that have those exact multiple tags and no other tags.

Example – If you select the “Expedited” tag in the above picture, you will return all items tagged only with “Expedited” and nothing else. If you select “Expedited” and “International”, you will return all items that have both “Expedited” and “International” tags, and nothing else, so,  an item that has the tags “International”, “Expedited” and “First Class” would not show up.

Does not have

Any: This will hide all items associated with the tags you have selected.

Example – If you select the “Expedited” tag in the above picture, you will return all items that don’t have the “Expedited” tag. If you select “Expedited” and “International”, you will return all items that do not have either “Expedited” or “International” tags.

Search

Got a long list of tags? No problem! Search for the name of the tag you’re looking to filter or apply.

The search can be used when applying tags, filtering, or when setting up automation rules. Note: the search will return alpha characters only.

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