This email contact is for the person who works with the Ordoro account on a daily basis. This email will receive all important account notifications about sales channels’ connectivity, migration changes, and specific feature updates.

Note: This email contact is different than the Billing email and the Email Used for Outgoing Messages.

  • The Billing email will receive emailed receipts for monthly subscription costs and postage purchases. See this support article about the Billing email.
  • The Email Used for Outgoing Messages is used when Ordoro notifies your customers/suppliers about labels generated for orders, dropshipped orders, or purchase orders. See this support article about this email.

How to update your Primary Account Contact email address

1. Click your company name -> Account Settings.

2. Go to General in the left toolbar. 

3. Update the Primary Account Contact and click Save.

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