How do I create a user in Ordoro?

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  • ordorohowto
  • General

Giving each team member their own login helps you stay organized, secure, and in control of your operations. Instead of sharing one account, each person can have access tailored to their role.

Topics

  1. Why each team member should have their own login
  2. Before you start
  3. How to create a new user
  4. What happens next
  5. Pro tip: Set permissions for each role

Why each team member should have their own login

Giving each team member their own login helps you stay organized, secure, and in control of your operations. Instead of sharing one account, each person can have access tailored to their role.

Here’s how creating a unique login per person makes work smoother and more reliable:

  • Track who did what
    • Ordoro keeps an audit trail, so you can see who shipped an order, updated inventory, or made changes.
  • Faster support
    • When you contact Support, we can quickly see who is working in the account and help more efficiently.
  • Control access
    • You can give each person access only to what they need, like shipping, inventory, or reports.
  • Reduce mistakes
    • Separate logins help prevent accidental changes and make troubleshooting issues easier.

👉 In short, individual logins give you better visibility, accountability, and control as your team grows.

Before you start

  • Only Admin users can create new users.
  • The email used to create your Ordoro account is your default Admin login.

How to create a new user

Follow these steps to add a team member:

  1. Click your Company Name -> Account Settings.
  2. In the left menu, click Users.
  3. Click Add a User.
  4. Enter the user’s Name and Email address.
  5. Click Create New User.

What happens next

  • The new user will receive an email with the subject: “Set up your account at ordoro.com.“
  • They’ll have 24 hours to set their password.
  • If the link expires, they can reset their password to try again.

Pro tip: Set permissions for each role

Once the user is created, you can customize what they can access:

  • Warehouse or fulfillment team → Orders and shipping
  • Inventory team → Products and stock levels
  • Managers → Reports and analytics

This keeps your workflow clean and prevents accidental changes.