There are many benefits of creating a unique login for each person in your company.

  • Ordoro creates an audit trail when users modify or ship orders, etc.
  • When a Support Request is submitted, your username is recorded so we can quickly respond.
  • You can set permissions per user to manage access in Ordoro. See more here.


  • The default Admin user is the email entered when your account was created.
  • Only Admins can create another user and grant someone access to Ordoro.

How to create a new user

  1. In the top right corner of your account, click Company Name -> Account Settings.
  2. In the Settings column on the left, select Users.
  3. Select Add a User.
  4. Enter the user’s Name and Email.
  5. To save, select Create New User.
  6. The user will receive an email with the subject line: “Set up your account at”
    • They have 24 hours to click the link in the email to create a password.
    • If they miss the 24-hour window, they can reset the password to try again.