You can add or update Internal Notes to existing products in bulk via the Data Import. For adding Internal Notes when creating new products, please see this support article.
1. Click on your Company Name, then choose Data Import from the dropdown.
2. Choose Update Product from the drop-down options.
3. Download the example file. This file will automatically download to your browser.
4. Open the file, and delete any columns that you don’t want updated.
IMPORTANT:
- It’s crucial to remove entire columns from the file if you’re not updating certain columns. Leaving them blank will result in overwriting with a null or zero value.
- It’s also important to maintain the exact order of columns for a successful CSV upload.
5. Enter or paste the SKUs into the SKU *Req column
NOTE: Ensure that your SKUs or other values are not truncated via Excel formatting. See this support article to resolve this issue.
6. Add or paste the corresponding notes for these SKUs into the Internal Notes column.
7. Save the file as .csv file.
8. Return to the Data Import window in Ordoro. Select Update Product from the dropdown and upload the saved CSV file into Ordoro.
9. Verify the Column Titles are mapped to the corresponding field in Ordoro.
- If you need to cancel your data import, click Restart.
10. Click Verify Columns to proceed to the next step.
11. If you want to save your data without previewing it, click Save all.
- To see each row before saving, click Preview Each Entry.
- To save one entry at a time, click Save Entry while previewing.
- To see the errored information at the end of the upload, click Show Errors at End.
12. Remain on this page while the Data Import is processing. The Data Import is complete once you see the message: Your data has been saved!
13. You can view the Internal Note for these SKUs on the Product Details Page:
