Sometimes when you are purchasing postage, you may get the following error message:
The purchase amount exceeds the account purchase limit
To remedy this error message you will need to check these three things:
- You may encounter postage purchase limits upon creating a new USPS postage account in Ordoro. However, those can always be increased upon demand.
- It is required that you have a real name associated with your USPS postage account, not just your company name.
- Your USPS postage account has been flagged for security reasons.
In any of the above mentioned cases, please reach out to Ordoro either via email at firstname.lastname@example.org or phone at 512.271.9453 Monday -Friday 9am – 6pm CST so that we can assist you with that.