Printing a USPS shipping label should be quick and easy, but sometimes errors prevent you from completing the process. Whether you’re shipping domestically or internationally, certain requirements must be met for a label to generate successfully.
In this article, we’ll cover common reasons you may encounter issues when printing a USPS label in Ordoro and how to resolve them.
Topics
USPS Domestic Shipping
When shipping domestically with USPS, there are a few common reasons you may not be able to print a shipping label:
- No weight added: USPS requires a package weight for all shipments. If no weight is entered, the label cannot be generated.
- Invalid address: If the USPS does not recognize the shipping address, you won’t be able to create a label. Use the USPS address verification tool to confirm the address.
USPS International Shipping
For international shipments, there are additional rules you need to follow. You won’t be able to print shipping labels if:
1. Customs Declaration Form Issues
Each item in your shipment must have a completed customs declaration, including the Value per Unit for every line item. If this information is missing, your label will not generate.
2. Weight Mismatch on Customs Form
The total weight on the customs form must match the actual weight of the package. If there is a discrepancy, USPS will prevent the label from being printed.
3. Delivery Confirmation Restrictions
Some international shipments do not allow Delivery Confirmation as a shipping option. If this is selected for a restricted destination, you will need to remove it before proceeding.
4. Missing Contents Type or Reason for Export
- USPS via Endicia: You must select a Contents Type (e.g., Merchandise, Gift, Sample, etc.).
- USPS via Pitney Bowes: You must provide a Reason for Export (e.g., Sale, Return, Repair, etc.).