1. Go to the Orders tab in the green bar and click on the order id on which you want to add the comment

Screen Shot 2016-08-24 at 6.56.57 PM

2. Click on the “Add a comment” link in the section below the order id

Screen Shot 2016-08-24 at 7.00.22 PM

3. In the modal window that pops up, type in your comment and click on “Add comment”

Screen Shot 2016-08-24 at 7.02.07 PM

4. Scroll down to the bottom of the page to the Timeline section to see the comment that was added

Screen Shot 2016-08-24 at 7.04.05 PM


In Ordoro version 2

1. Go to the Orders tab in the green bar

order list

2. Expand the row of the order you want to comment on

expand row

3. Click on “Add a comment” link right below the Order ID

add comment

Alternatively, you can do the following

4. Click on the order ID

order list order id

5. Click on “Add Comment” right next to the Order ID in the Order Detail page

order detail

6. Your note will be saved listing the user that made the comment and the date and time.

order comment

7. You can also view the notes by hovering over the chat box on the Orders page.

Hover on order id

 

Leave a Reply

Your email address will not be published. Required fields are marked *