Pre-Inventory SYNC Checklist:

1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities.

2. Make sure your SKUs match across all your sales channels.

  • If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the best way is to approach this step
  • Editing existing SKUs can cause inventory sync issues and discrepancies

3. Audit products in Ordoro to make sure there is only one SKU per product

  • Having two different SKUs in Ordoro tied to the same item in your cart can cause inventory sync issues
  • There might be old SKUs in Ordoro and Ordoro will have two products trying to write inventory back to one product in your sales channel

4. Archive any old SKUs – see this support article on how to archive SKUs.

5. Update your inventory in Ordoro – see support article on how to use Data Import feature to update inventories in bulk.

6. When updating your Physical On Hand quantities do not account for the Committed quantities – count what is physically in your warehouse.

  • Close out any old Pending/Awaiting Fulfillment orders
  • You can find these orders in the Orders tab –> In Process/Awaiting Fulfillment filter
  • See this support article on why orders stay in the “In Process” filter and how to handle them

7. Set Max Export quantities per product and cart if necessary  – please see this support article on what is Max Export and how to set Max Export.

8. Sync Inventory to sales channel – see support article on how to set autosync across sales channels

Set Up Products for Purchase Orders:

1. Set up Suppliers under Settings – see support article on how to set up suppliers.

2. Update Supplier SKUs – see support article on how to edit supplier SKUs .

3. Assign Suppliers to products (make sure to assign a default supplier) – see support article on how to assign suppliers for restocking.

 

Set Up Products for Dropshipping:

1. Set up Suppliers under Settings —> Suppliers – see support article on how to set up suppliers.

2. Update Supplier SKUs – see support article on how to edit supplier SKUs.

3. Assign Suppliers to products (make sure to assign a default supplier) – see support article on how to assign suppliers for dropshipping.

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