If you utilize gift-wrapping options in BigCommerce, this article shows how to import these gift messages into Ordoro seamlessly.

Once your orders with gift messages are imported, they are conveniently displayed in the Customer Notes section. To understand how this process works, see the accompanying screenshots below for examples.


Topics

  1. How the gift message appears in BigCommerce
  2. How the gift message appears in Ordoro
  3. How the gift message appears on Ordoro’s packing slip

How the gift message appears in BigCommerce

When viewing an order in BigCommerce, you’ll see the Gift Wrap option below each order line.

When View Details is selected, the Gift Message is displayed.


How the gift message appears in Ordoro

Once the order imports to Ordoro, the gift message will appear in the Customer Notes field.

It will also include the order line SKU that chose gift wrap, ensuring only the appropriate items are wrapped.


How the gift message appears on Ordoro’s packing slip

Customer Notes (which include the gift message) will be featured on every packing slip. This makes it simple to share the greetings from your customers to those receiving the shipments.