What is FedEx SmartPost?

FedEx SmartPost is best suited for the delivery of low-weight, less time-sensitive business-to-consumer packages, using the U.S. Postal Service for final delivery to residences. Through its network of 25 distribution hubs FedEx SmartPost provides delivery Monday through Saturday to all residential addresses in the U.S., including P.O. Boxes and APO/FPO military destinations.

FedEx SmartPost setup

To utilize FedEx SmartPost in Ordoro, make sure these steps are complete.

  1. Your FedEx account is SmartPost enabled. Contact FedEx to verify this status.
    1. Once you’re approved for SmartPost, it can take up to 10 days for SmartPost rates to show up in third-party systems like Ordoro.
  2. Your package should meet FedEx’s package restrictions.
    1. The minimum package dimensions are 6 x 4 x 1
    2. For example, a box with dimensions 9 x 3 x 2 will fail because 3 is less than the minimum dimensions.

Create SmartPost label

Next, in Ordoro, follow these steps to create a SmartPost shipping label.

  1. Select the order you’d like to ship via SmartPost.
  2. Select FedEx as your shipper.
  3. Expand the Advanced Options section. Select your SmartPost Indicia (generally Parcel Select) and SmartPost hub.
    1. If you’re uncertain of your SmartPost hub, contact your FedEx representative directly.
    2. It’s also in the FedEx email when you were approved for SmartPost.
  4. The SmartPost rates will display below.
    1. Service types are determined by the weight entered and the FedEx SmartPost services included in your contract.

How to save your SmartPost Hub

Instead of selecting your SmartPost Indicia (package type) and Hub each time, you can create a preset. See the steps below.

  1. Follow the steps above like you were going to create a FedEx SmartPost label.
  2. Then select Presets in the top right corner of the label panel.
  3. Turn on the options for Carrier, SmartPost Hub, and SmartPost Indicia.
  4. Save the preset and apply whenever you’d like to create a SmartPost label!

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