Customs Declaration Product Description Limits

When shipping internationally, carriers require a product description for customs declarations. Each carrier enforces its own character limits for this field, and in some cases, those limits are stricter than what customs regulations technically allow. To prevent label creation errors, Ordoro applies carrier-specific limits and may truncate product descriptions automatically before sending shipment data to […]

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How do I set up my NSA account via USPS Ship?

If you have a USPS Negotiated Service Agreement (NSA), you can connect it to Ordoro using the USPS Ship integration. This lets you access your contracted USPS rates when creating labels in Ordoro. Follow the steps below to connect your USPS Business account and enable your NSA rates. Connect your USPS Business Account Your USPS […]

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What happens when a shipping carrier is archived?

Archiving a shipping carrier in Ordoro helps clean up your carrier list without removing historical shipment data. Once a carrier is archived, it becomes inactive for new rate requests and label creation, but existing shipment records remain fully accessible. Note: Archiving is only available for non-USPS carriers. If you need to archive a USPS account, […]

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