To ship from the US Virgin Islands or Puerto Rico to the United States, you do not need to have a customs form since it is technically a domestic shipment. If you are unable to create the label, here are some things to check:
- Is the State listed as “PR” or “VI”
- Is the Country listed as “US”
- Did they pick a domestic ship type
For more information from USPS regarding shipments from US territories, go to this USPS page.