To ship from the US Virgin Islands or Puerto Rico to the United States, you do not need to have a customs form since it is technically a domestic shipment. If you are unable to create the label, here are some things to check:

  • Is the State listed as “PR” or “VI”
  • Is the Country listed as “US”
  • Did they pick a domestic ship type

For more information from USPS regarding shipments from US territories, go to this USPS page.