Absolutely! Archiving will retain associated data (like POs and dropshipments) but prevent new information from being linked to the supplier.
Topics
Submit a request to archive a supplier
If you need to archive a supplier in your Ordoro account, follow these easy steps:
- Email to Ordoro Support at support@ordoro.com and include:
- Support Pin: This pin helps us verify your account.
- Supplier(s) Name in Ordoro: Clearly specify the name(s) of the supplier(s) to archive.
- What Happens Next?
- Our team will audit to see if there are any products, dropshipments, purchase orders, rules, and supplier-warehouse mappings for the supplier(s).
- We will reach out if there are additional action items before we can archive the specified supplier(s).
What happens when a supplier is archived
- Products:
- All products must be unassigned from a supplier before archiving.
- This is related to products assigned for dropshipping and/or restocking.
- Rules:
- Existing rules will no longer assign orders to archived suppliers.
- It’s recommended to delete such rules before archiving.
- Purchase Orders (POs):
- POs in any status (Sent, Partial, Received, Cancelled) will still display the archived supplier.
- Unsent POs linked to the archived supplier can be sent, canceled, or reassigned.
- Dropshipments:
- Completed (shipped or canceled) dropshipped orders remain assigned to the archived supplier.
- If there are open dropship orders for the requested supplier, you may consider reassigning or canceling them.
- Supplier-Warehouse Mapping:
- Products won’t be assigned to the archived supplier, so no immediate need to update mappings. However, the best practice is to remove these before archiving the supplier as well.