Default dimensions allow you to save the package dimensions of each of your products so that for single item orders (quantity 1), Ordoro will default to the dimensions saved here.

How do I set dimensions on a single product level?

  1. Select the Products tab in the green bar.
  2. Find the SKU you try to update and click on the Not configured link within the Pkg Dims column. 
    • If you are on the PRO Inventory Management Plan, you can also click on the SKU directly which will lead you to the Product Details page from where you can set dimensions
  3. A pop-up window will open where you can set the package dimensions. Click Save.

  • TIP: To save time, you can use the TAB key on your keyboard to move quickly from one field to another and the ENTER or RETURN key to save the new dimensions.


How do I assign product dimensions in bulk?

There are two ways you can assign product dimensions in bulk depending on whether or not they all use the same or different dimensions:

Option 1: Assigning the same dimensions to a batch of SKUs

  1. Go to Products.
  2. Select the checkbox of all SKUs you want to set the dimensions for.
  3. Click on the Other Actions drop-down menu
  4. Select Set Dimensions.
  5. Enter the dimensions in the pop-up window.

6. Click Save.


Option 2: Assigning unique product dimensions to a batch of SKUs

  1. Click on your Company Name in the top right-hand corner
  2. Select the Data Import feature
  3. Select Update Product from the drop-down menu
  4. Download and open the example file 
  5. To get a current list of your products, follow these steps:
    1. Go to Products
    2. Click on Actions. Select Export SKU Inventory Info.
    3. Select Warehouse-specific and click Export

4. Download the CSV file from the Activity menu once the file has been generated

  1.  Copy and paste the SKUs that need to be updated from the exported file into the example Update Product.csv file -> column A (SKU *Req)
  2. Update the columns for Length, Width, and Height
    • IMPORTANT: If you do not need to update Columns C-F, please delete the columns from the spreadsheet, don’t just leave them blank as this will otherwise set those values to zero or a default value. 
  3. Save the file as a .csv file to your Desktop
  4. To upload the file, click on your Company Name in the top right-hand corner
  5. Select the Data Import feature
  6. Select Update Product from the drop-down menu
  7. Drag and drop the saved Update Product.csv file into the data import window
  8. Follow the prompts to complete the data import

For more details on how to use the Data Import Bulk update feature, please click on this link. If you have any questions, please email

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