How do I configure product weights in Ordoro?

Streamline your e-commerce operations by accurately managing product weights in Ordoro. See below for step-by-step instructions for updating weights from both the Product List and Product Detail pages, ensuring precise shipping calculations.

Also, Ordoro typically imports product weights when you initially import products to the system. This article guides you through updating the weight of a single product. For updating multiple products simultaneously, refer to: How do I update products in bulk?

Topics

  1. How does Ordoro use product weights?
  2. Update weights from the Product List page
  3. Update weights from the Product Detail page
  4. Additional features in the Weight Update modal

How does Ordoro use product weights?

When you’re shipping out orders in Ordoro, it’s all pretty straightforward. The system takes the weight of each product you’re sending and multiplies it by how many of those products are in the order. This way, Ordoro figures out the total weight of the shipment for you, making sure everything adds up just right.

Update weights from the Product List page

  1. Go to the Products page. Search for the item you want to modify.
  2. Click the weight to change it.
  3. Once you click the weight, a modal will appear to update it.

Update weights from the Product Detail page

  1. Go to the Products page in Ordoro. Search for the item you want to modify.
  2. Click the product name to pull up the Product Detail page.
  3. Select the weight. Once you click the weight, a modal will appear to update it.

Additional features in the Weight Update modal

  1. In the update modal, there’s a message stating, “Want to update the Awaiting Fulfillment and Dropshipment Requested orders this product is on when a change is made to its weight?”
  2. If you select it, all orders under the Awaiting Fulfillment and Dropshipment Requested filters will automatically use the new product weight to calculate the total package weight.
  3. Example:
    • A product had a weight of 1 oz.
    • You updated the product weight to 2 oz.
    • All Awaiting Fulfillment + Dropshipment Requested orders will now increase by 1 oz for each unit of that product.