There are a few ways to troubleshoot your InstaPrint issues. See Below:

  • Check to make sure your internet is working.
  • Make sure that your PrintNode application is open and running on your computer. Log into your account if you are not logged in.
  • If this still doesn’t solve the issue, go to https://www.printnode.com/ and check to make sure your API key in Ordoro. You can find the Ordoro API key by selecting your Business name in the right-hand corner and selecting Account Settings -> Printers -> Edit PrintNode API Key.
  • If you are still having issues, you may want to create a new API key and enter this new key into Ordoro.
  • If none of this fixes the issue, contact Ordoro support for more direction.

Leave a Reply

Your email address will not be published. Required fields are marked *