Why does that happen?

  • As we explained in this article, parent skus are not real skus (you don’t stock them physically in your warehouse). The parent skus in a kit are just virtual skus (fictional entities created to make inventory management easier)
  • The stock levels of the parent sku are calculated by mixing and matching the stock levels of child skus in the specified ratios
  • When you delete the linkage between a child sku and a parent sku, then the parent sku’s stock level will get recalculated using the stock levels of the remaining children
  • If there are no children left in that kit (if all linkages are broken), then we no longer know how to calculate the stock level of the parent sku. And therefore, Ordoro will set the stock level of the parent sku to zero

Here is how you can delete (or unlink) a component from a kit –

  1. Go to the products tab
  2. Search for a sku (the kit parent sku in this example)
  3. Click on the sku field or the name (shown in orange) to go to the product detail page for that sku Screen Shot 2016-07-16 at 11.39.14 AM
  4. Now go to the kit options tab in that product detail page
  5. That tab will show all the child skus of that kit
  6. Click the Trash Can icon next to the kit component you want to delete
  7. Doing this will unlink that child sku (component sku) from the kit. That sku will no longer be part of the kit structure Screen Shot 2016-07-16 at 11.37.58 AM
  8. But when you do this, you will see the below message in the pop-up modal as a warning that if you delete the component, then the quantity levels of the parent sku in that kit may go to zero

“Sure you want to delete this kit component? Deleting the kit component will zero out the Physical On Hand quantities for all parent products related to this component”

Screen Shot 2016-07-16 at 11.36.02 AM

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