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When creating a USPS label, you may come across the error:

Endicia error 12503: There is not enough money in the account to produce the indicum. 

This means that your Endicia balance does not have enough funds in it to cover the cost of the label you are attempting to create. To add funds to your account, you will:

1. Go to your business name in the upper right-hand corner and click Account Settings

2. Click on Shipping in the drop-down menu

3. Type in how much postage you’d like to add

4. Click Add Postage

 

Once you’ve followed those steps, you should be able to go back to your Orders page and create that label.

Another reason you may receive this error is if you have been printing a lot recently and Endicia has not yet updated Ordoro with the new balance. All you need to do to remedy this is to refresh your browser and you should see the up to date balance.

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