Welcome to Ordoro v3! There are some big differences between the two versions that we thought we’d outline here as a helpful overview.
In v2, orders are processed into shipments and from there you create your shipping labels in the ‘Shipments’ tab. In v3 this is not the case. The key difference in v3 is that you create shipping labels on the ‘Orders’ tab. Therefore, there is no need to process your orders (unless you’re dropshipping… we’ll explain later). They will import into your ‘Awaiting Fulfillment’ sub-tab where you can take immediate action.
For a quick start, here is an example of a basic v3 workflow:
1. Go to the Orders tab and click on the “Awaiting Fulfillment” sub-tab. Then select the checkbox of the order you want to process.
2. This will bring up the label panel on the right-hand side, where you can select the shipper, ship-method, box shape, and weight.
3. Click on the orange Create Label button, and Ordoro will create the shipping label.
5. Next, select your printing options and you’re on your way!
Obviously, v3 can do a lot more, for a more in-depth breakdown of the label creation process, see this support article.
In v3, setting up your products with suppliers for drosphipping is the same as in v2. However, the workflow for routing orders to your dropshippers is a bit different – namely because there are three different flavors of dropshipping:
- Manual – Gives you the option to route an order to a dropship supplier of your choice within the label panel. As the name suggests, this process is entirely manual.
- Process Dropship-Ready Products – This workflow mimics the behavior of v2 in that you have the option to review your orders before “processing” and routing them to your supplier. In order for this to work, products need to have a default supplier assigned and be marked as ‘Dropshipped’.
- Automatic – Unlike Manual dropshipping, this is totally automatic. So as soon as an order imports into Orodro, it is routed to your supplier. And like Process Dropshipping, products need to have a default supplier assigned, but must also be marked as Automatic Dropship. Note: orders with products configured in this manner will never hit your ‘Awaiting Fulfillment’ sub-tab.
Refer to the following pages for specifics on each workflow:
- Ship orders in multiple parcels – Becuase there is no concept of shipments in v3, if you need to ship an order in multiple parcels you will need to split them. Here is a help article that details how to split an order in Ordoro v3.
- Reshipping items in orders – If you need to reship items on a shipped order, you have the option to clone the order. Refer to this help article for more information.
Please see the following support articles for more advanced features that can help with your v3 workflow:
Introducing Ordoro 3
How to use the Ordoro orders list page
How to create a manual order
How to update and create multiple shipping labels in batch
How to set default package dimensions for products