Effective January 1, 2023, Ordoro updated our subscription plans. We’ve moved to a modular approach so customers can add the features they need and skip the ones they don’t. See below for details.


Topics

  1. Select your base plan
  2. Merchant Carrier Module (MCM)
  3. Inventory Management Module (IMM)
  4. Vendor Portal Module (VPM)
  5. Additional Customizations

Select your base plan

First, select your base plan.

  • Essentials = Free
  • Advanced = $59/month
  • Premium = $149/month

Each tier offers exclusive shipping features to get your orders on their way efficiently.

Essentials plan example:

While our Essentials plan helps those launching their ecommerce business, it is limited to email support and only one sales channel, user, and shipping origin. Also, all labels must be created via Ordoro’s complimentary USPS or UPS accounts and/or connected via your Sendle account.

  • You only sell from your website on BigCommerce.
  • All orders ship from one location, and you only need one user in Ordoro.
  • Orders are shipped via USPS Pitney Bowes, Ordoro’s complimentary UPS account, or Sendle.
    • An automatic upgrade will be applied if any other carrier is connected and labels are created.
    • The following would be added: the Advanced plan at $59/month + Merchant Carrier Module (MCM) starting at $50/month.
  • Your base plan would be:
    • Essentials plan: $0/month

Advanced plan example:

As you grow, our Advanced plan helps with multi-channel order management and the ability to add users with different permission structures so they can focus on their roles in Ordoro.

  • You sell on multiple channels (like Amazon, Shopify, and eBay).
  • Orders may ship from one location or multiple.
  • You’ve added users in Ordoro with different permission levels to manage your orders.
  • Orders can be sent via any carrier.
    • The Merchant Carrier Module (MCM) may be applied based on the shipping carriers used.
    • See below for details.
  • Your base plan would be:
    • Advanced plan: $59/month

Premium plan example:

The Premium plan provides access to multi-channel syncing of orders and inventory, premier inventory management features, onboarding support, and more to optimize your workflow.

  • You sell on multiple channels (like BigCommerce, Etsy, and Walmart).
  • Orders may ship from one location or multiple.
  • You’ve added users in Ordoro with different permission levels to manage your orders.
  • Orders can be sent via any carrier.
    • The Merchant Carrier Module (MCM) may be applied based on the shipping carriers used.
    • See below for details.
  • Inventory needs to sync between all your sales channels. Or perhaps you need dropshipping, purchase orders, kitting, returns management, etc.
  • Your dropshipping workflow needs automation. Let’s send orders to the supplier and get tracking back automatically. Let’s also sync your supplier’s inventory quantities to your carts.
  • Your business needs have outgrown the standard feature set of many applications. Ordoro can build customizations to help streamline your processes, generate custom reports, etc.

Merchant Carrier Module (MCM)

Unlimited shipping labels are included if you use Ordoro’s complimentary USPS or UPS accounts and/or connect your Sendle account. Otherwise, the Merchant Carrier Module (MCM) is needed.

The MCM includes 1,000 shipping labels for $50 per month. Each additional 1,000 labels will increase your subscription by $20. This variable monthly pricing will increase or decrease based on your label volume per billing cycle.

Notes:

  • The Merchant Carrier Module is not available in the Essentials plan.
  • Only the Advanced or Premium plans are eligible to ship via your own carrier accounts.

Which shipping labels count toward the Merchant Carrier Module?

  1. Shipping labels created for FedEx, DHL, Canada Post, Amazon SFP, USPS Endicia, X Delivery, and your own UPS account.

Which shipping labels do not count toward the Merchant Carrier Module?

  1. Shipping labels for USPS Pitney Bowes, Ordoro’s discounted UPS account, and Sendle.
  2. Manually entered tracking numbers
  3. Orders that are marked as shipped

Example 1 with USPS:

  • You ship exclusively via Ordoro’s complimentary USPS account and ship 2,500 orders per month from two warehouses.
  • Your subscription would be:
    • Advanced plan: $59/month
    • No need for the Merchant Carrier Module (MCM)
    • Total: $59

Example 2 with MCM:

  • You ship exclusively via FedEx and ship 2,500 orders per month.
  • Your subscription would be:
    • Advanced plan: $59/month
    • Merchant Carrier Module (MCM): $50/month (includes 1,000 labels)
      • Additional MCM: $40/month (includes up to 3,000 labels)
    • Total: $149

Example 3 with MCM:

  • You ship via FedEx and Ordoro’s USPS account.
  • There are 2,500 orders shipped per month.
    • FedEx: 1,000 orders
    • USPS: 1,500 orders
  • Your subscription would be:
    • Advanced plan: $59/month
    • Merchant Carrier Module (MCM): $50/month (includes 1,000 labels)
    • Total: $109

Inventory Management Module (IMM)

The Inventory Management Module (IMM) allows access to our premier inventory management features, such as multi-channel inventory sync, kitting and bundling, dropshipping, returns management (RMAs), purchase orders, and more!

The IMM includes 1,000 orders for $350 per month. Each additional 1,000 orders will increase your subscription by $100. This variable monthly pricing will increase or decrease based on your label volume per billing cycle.

Note:

  • The Inventory Management Module is exclusively available for Premium plans.

Example 1 with IMM:

  • You need multi-channel inventory sync.
  • You receive 2,500 orders per month.
  • Your subscription would be:
    • Premium plan: $149/month
    • Inventory Management Module (IMM): $350/month (includes 1,000 orders)
      • Additional IMM: $200/month (includes up to 3,000 orders)
    • Total: $699

Example 2 with IMM + Merchant Carrier Module (MCM):

  • You need multi-channel inventory sync plus dropshipping.
  • You ship exclusively via FedEx and ship 2,500 orders per month.
  • Your subscription would be:
    • Premium plan: $149/month
    • Inventory Management Module (IMM): $350/month (includes 1,000 orders)
      • Additional IMM: $200/month (includes up to 3,000 orders)
    • Merchant Carrier Module (MCM): $50/month (includes 1,000 labels)
      • Additional MCM: $40/month (includes up to 3,000 labels)
    • Total: $789

Example 3 with IMM + Merchant Carrier Module (MCM):

  • You need multi-channel inventory sync plus dropshipping.
  • You ship via FedEx and Ordoro’s USPS account.
  • There are 2,500 orders shipped per month.
    • FedEx: 1,000 orders
    • USPS: 1,500 orders
  • Your subscription would be:
    • Premium plan: $149/month
    • Inventory Management Module (IMM): $350/month (includes 1,000 orders)
      • Additional IMM: $200/month (includes up to 3,000 orders)
    • Merchant Carrier Module (MCM): $50/month (includes 1,000 labels)
    • Total: $749

Vendor Portal Module (VPM)

The Vendor Portal Module (VPM) expands upon Ordoro’s dropshipping functionality to have a seamless workflow between you and your suppliers. Vendor portals are an Ordoro marquee feature that connects two Ordoro accounts to manage the whole dropshipping process.

Orders can be automatically routed to your suppliers, shipping labels easily created, and tracking writeback automated back to your sales channels.

The VPM includes one vendor portal at $1,000 per month. Each additional portal is $75 and is added to your monthly subscription.

Notes:

  • The Vendor Portal Module is exclusively available for Premium plans and requires the Inventory Management Module.

Example 1 with Inventory Management Module (IMM) + VPM:

  • You need to dropship your orders to a vendor portal.
  • You receive 750 orders per month.
  • Your subscription would be:
    • Premium plan: $149/month
    • Inventory Management Module (IMM): $350/month (includes 1,000 orders)
    • Vendor Portal Module (VPM): $1,000 for one portal
    • Total: $1,499

Example 2 with IMM + Merchant Carrier Module (MCM) + VPM:

  • You need multi-channel inventory sync plus dropshipping to a vendor portal.
  • You ship exclusively via FedEx and ship 2,500 orders per month.
  • Your subscription would be:
    • Premium plan: $149/month
    • Inventory Management Module (IMM): $350/month (includes 1,000 orders)
      • Additional IMM: $200/month (includes up to 3,000 orders)
    • Merchant Carrier Module (MCM): $50/month (includes 1,000 labels)
      • Additional MCM: $40/month (includes up to 3,000 labels)
    • Vendor Portal Module (VPM): $1,000 for one portal
    • Total: $1,789

Example 3 with Inventory Management Module (IMM) + VPM:

  • You need to dropship your orders to three vendor portals.
  • You receive 3,000 orders per month.
  • Your subscription would be:
    • Premium plan: $149/month
    • Inventory Management Module (IMM): $350/month (includes 1,000 orders)
      • Additional IMM: $200/month (includes up to 3,000 orders)
    • Vendor Portal Module (VPM): $1,000 for one portal
      • Additional VPM: $150/month (includes two additional portals at $75 each)
    • Total: $1,849

Additional Customizations

Each business can have needs that are unique to them. Perhaps you need a Just in Time workflow or a custom report with the information sliced and diced your way. Our team can optimize your account for how you like to work!

The Additional Customizations module is only available for Premium + Inventory Management Module (IMM) plans and requires a one-year agreement. Each build is scoped and quoted to meet your needs.

Please reach out to our Sales team to discuss customizations further.

Or, if you already have a Development team in place, you can build your own customizations. See our Developer resources, including our API documentation and Developer Forum.