If the order is selling the very last of your inventory for a specific item, you may come across this error: The quantity specified is greater than the quantity of the product that is available to ship This means that BigCommerce did not accept the tracking information for the order as BigCommerce believes that you do […]
Big Commerce
Please take a look at our support articles regarding our most commonly encountered errors with Big Commerce in Ordoro.
BigCommerce permissions error (a.k.a “401 Client Error: Unauthorized”)
If you see the following error message while trying to import your data from your BigCommerce store, it ALWAYS means that you have set up the BigCommerce connection inside Ordoro incorrectly. Here is a screenshot of this error in the Ordoro Activity Dropdown. If you encounter this error, please login into your BigCommerce admin panel and make sure that […]