Requesting a Package Pickup through

You will be able to see the labels you created through Ordoro in FedEx almost immediately. If you then need to request a package pickup, you will follow the below steps:
  1. Login to your FedEx account
  2. Go to the Ship tab
  3. Select Schedule a Pickup

Requesting a Package Pickup over the phone with FedEx:

To schedule a package pickup over the phone, you will follow the below steps:
  1. Call Fedex’s toll-free customer service line: 1.800.463.3339
  2. Say “Schedule a pickup”
    • Note: You may schedule a pickup for same day, next business day or up to 10 business days in advance.

These FedEx services are available for package pickup:

  • FedEx Express®
  • FedEx Ground®
  • FedEx Freight®
  • FedEx SameDay®
  • FedEx® International Next Flight

For more information on pickup services available, visit this FedEx page.


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